I first met Toni from Freedom (Waikanae North) whilst in New Zealand visiting my Mother. From the beginning Toni went above and beyond the call of duty even popping round whilst I was there to introduce herself to us, which immediately put my elderly Mother at ease. Since then I have contacted Toni via email and utilised her services a couple of times to assist Mum with transport from Wellington Hospital back to Waikanae. I always receive an email from her to confirm that Mum is safe and sound and back at home. I would not hesitate to recommend Toni, she is totally professional, reliable and trustworthy.