How do I book?
Just look on our contacts page to find your local Freedom driver and ring them directly.
Will you provide me with a price in advance?
Yes- your local Freedom driver will contact you in advance to discuss your specific requirements and provide you with a fixed price for your transportation, so there are no surprises at the end of your trip.
How much notice do I need to give you?
Just call us anytime you need us and we will do our very best to accommodate your needs as soon as possible. If for some reason your regular driver is unavailable, they will arrange for another friendly Freedom driver to transport you.
Can you provide assistance at my appointments?
Yes- unlike a taxi service Freedom drivers can provide both transport and assistance for any appointments including taking notes regarding treatment or prescriptions for care givers or relatives.
Do you transport children?
Yes- we frequently transport school age children to school and activities. We will also take younger children and babies with their caregiver and we are happy to use your own car seat.
Can you help me with shopping?
Yes – we can drive you to the shops and then go inside with you to assist, push your trolley, carry your bags and load everything into the car for you.
I have an ACC claim – can you drive me
Yes – all our drivers are ACC registered vendors and we frequently provide driving services for ACC clients. Make sure your ACC Case Manager knows you would like to use Freedom Driving Services.
Do you take Total Mobility cards and vouchers (chits)
Yes – check with your local driver for your particular region.
Can I get the same driver each time I make an appointment?
We work in very small teams so you will get to know each driver personally. Usually it’s possible to have the same driver especially if you request it.
I use a walker can you take that in your car?
Yes – we are happy to fold your walker for you and put it in the back of the car.
Do you have wheelchair capable vehicles?
Yes – we do in some areas please check with your local driver.
Do you transport pets and Guidedogs?
Yes – we are happy to help you take your pet to the vet and your guidedog or assist dog is more than welcome.
Are your drivers police checked?
Yes- all Freedom Drivers have been security screened by the NZ Police for your peace of mind and are fully licensed to carry passengers.
How does Freedom compare to other transport options?
Unlike other transport options such as buses or taxis, Freedom Drivers are more convenient and we pride ourselves on providing a personalised service at affordable and competitive prices – often less than the cost of a taxi. Whilst we get you from A to B like a taxi does – we provide so much more in terms of extra help.